Computers that come with two USB-C ports likely have particular functionality designations that you may not know about. I am facing a commonly reported problem battery not charging and message "Plugged in, not charging" in Windows 10 on HP EliteBook 8570w. When the light turns white it is fully charged. If your laptop charger is plugged into the data-transfer port rather than the charging port, no charging will occur. I have been searching on internet and I already have performed these but the problem persist: Shut down the laptop and unplug the power cable. Technician's Assistant: Do you hear any sounds when you hold down the power button? 1. unplug the computer and hold the mute button and the power button at the same time--usually for about 15-20 seconds. Laptop Fails to Turn On or Charge. HP Elitebook 8470P not powering on nor charging Hello everyone, I'm having a problem with 8470p not turning on nor charging. I have a EliteBook 2540p that just up and quit charging or powering on. Remove the battery, press Power button for 1 min Technician's Assistant: Have you tried unplugging the EliteBook for ten seconds and then plugging it back in? I had this laptop for almost two weeks and during that time the computer worked perfectly until yesterday when it … If the windows boot files are corrupted, the laptop will not turn on all the way. https://www.drivereasy.com/knowledge/fixed-hp-laptop-wont-turn-on-issue Hi, I work in a computer repair shop, a customer brought in the laptop today saying that it doesn't switch on at all, stating that it isn't charging, I tested the charger it worked fine, opened the laptop to check the charger port and didn't see any damage. No. Release the buttons, plug the computer back in, and then try turning on the laptop. My Hp Elitebook 8740P wont turn on. I've tried removing the battery plus holding down the power button with the battery and A/C adapter removed and still nothing. 2. the battery is removable, but HP made it a hassle to do. The orange light simply means that the battery is not at full charge. Generally speaking, one USB-C port is meant for charging, the other is meant for data-transfer. If your computer does not open to a blue Choose an option screen, skip this step and go to HP Notebook PCs – Advanced Startup Troubleshooting (Windows 10, 8) or HP Desktop PCs – Advanced Startup Troubleshooting (Windows 10, 8) for further troubleshooting options. Yes I have also tried taking out the battery and using only the ac adapter cord and various outlets I have taken everything … HP EliteBook 8460p Troubleshooting . Released August 11th, 2008, identified by serial number CNU20937TQ. After installing a previous Windows update, for example, my laptop's battery stopped charging.